FAQ

Frequently asked questions

Everything you need to know about PDFGO. Can't find an answer? Contact our team.

PDFGO offers a free Reader at $0, PDFGO Pro at $39.99 per year, and PDFGO Business at $59.99 per year. All prices are in US dollars with no hidden fees. See the Pricing page for full details.

PDFGO runs on Windows and macOS desktop computers. When you submit the request form, just let us know which system you use.

You request PDFGO through our short contact form. Our US-based team then confirms your order and helps you get set up within 24 hours. We do not offer automatic downloads — every request is handled personally so we can make sure you get the right plan.

Yes. PDFGO is a clean application with no bundled extra software, adware, or hidden components. Your documents are processed locally on your own computer.

Absolutely. PDFGO processes your files locally on your device. We only collect the contact information you provide in the request form, we use it solely to respond to your request, and we never sell your data. Read our Privacy Policy for more.

Yes. We offer a 14-day money-back guarantee on paid plans. If PDFGO isn't right for you, contact us within 14 days for a full refund. See our Refund Policy.

We focus on the tools professionals use every day and keep our operations lean. That lets us offer the essential PDF toolkit at $39.99/year, compared with $150 or more for typical premium suites.

The Business plan lets you use PDFGO on up to 3 devices. The Pro plan is licensed for a single device.

Still have questions?

Our US-based team is happy to help. Reach out and we'll get back to you quickly.

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